Your personal information matters to us. This policy explains exactly what data ph385 collects, why we collect it, how it is used, and how we keep it safe for every Filipino player on the platform.
These cards summarise the most important aspects of how ph385 handles your personal information. The full details are in the policy text below.
All data transmitted between your device and ph385 is encrypted using industry-standard SSL. Your login details, account information, and transaction data travel securely, not in plain text.
ph385 collects personal data only to the extent necessary to operate your account, process transactions in PHP, verify your identity, and comply with applicable requirements. We do not collect data for its own sake.
ph385 does not sell, rent, or trade your personal information to third-party marketers. Your data is shared only with service providers who support the operation of the platform and only under strict data handling agreements.
The ph385 app for Android and iOS handles your data under the same policy as the web platform. The app may request device permissions only where needed to support specific features like notifications or secure login.
As a ph385 account holder, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask for your data to be deleted where applicable under the law.
ph385 uses cookies to maintain your login session, remember platform preferences, and understand how players use the site so we can improve it. You can manage cookie preferences through your browser settings.
Questions about your data?
Reach our support team via live chat in the ph385 platform or app, available 24/7 in English.
Or see our FAQ page for common questions.
This Privacy Policy describes how ph385 ("we", "us", "the platform"), operating at ph385.org, collects, processes, stores, and protects the personal information of users and registered account holders ("you", "the player") in the Philippines.
By registering an account on ph385 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here.
ph385 is committed to handling your personal data responsibly and transparently. We recognise that Filipino players trust us with their personal and financial information when they use the platform, and we take that responsibility seriously. This policy is written in plain English to make it as clear and accessible as possible.
ph385 collects personal data in the following categories:
| Data Category | Examples | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, mobile number, username | At account creation |
| Identity Verification (KYC) | Government-issued ID, selfie or photo verification, proof of address | Before withdrawal processing or when requested |
| Financial Data | Bank account details, e-wallet reference (for transaction processing only), PHP transaction history | When depositing or withdrawing |
| Activity Data | Games played, bets placed, session duration, login timestamps | During platform use |
| Device and Technical Data | IP address, browser type, device model, operating system, cookies | Automatically during platform access |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When you contact ph385 support |
ph385 does not collect sensitive personal data beyond what is required for identity verification. We do not ask for or store full payment card numbers. Financial transaction data related to Philippine banking and e-wallet channels is used solely to process your deposit and withdrawal requests.
Personal data collected by ph385 is used for the following purposes:
ph385 does not sell or trade your personal information to any third party. We may share your data only in the following limited circumstances:
All third parties who handle your data on behalf of ph385 are required to process it only for the specified purpose and to maintain appropriate security standards.
ph385 retains your personal data for as long as your account is active and for a period thereafter as required by applicable legal obligations or legitimate operational needs. Specifically:
When data is no longer required for the purpose it was collected and no legal retention obligation applies, ph385 deletes or anonymises it in a secure manner.
ph385 implements technical and organisational measures to protect your personal data against unauthorised access, loss, disclosure, or misuse. These include:
While ph385 takes these precautions seriously, no online platform can guarantee absolute security. You also play a role in protecting your account – use a strong password, keep your OTP device secure, and contact support immediately if you suspect your account has been accessed without your authorisation.
ph385 uses cookies and similar technologies when you access the platform through a web browser. Cookies are small text files stored on your device that help the platform function correctly and improve your experience.
The types of cookies ph385 uses include:
You can manage or disable cookies through your browser settings. Note that disabling essential cookies will affect your ability to log in and use ph385. The ph385 mobile app uses equivalent session and preference data stored locally on your device in line with standard mobile app conventions.
As a ph385 account holder based in the Philippines, you have the following rights regarding your personal data:
To exercise any of these rights, contact ph385 support via live chat or at [email protected]. We will respond to data requests within a reasonable timeframe. We may need to verify your identity before processing a request.
ph385 is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under 21 years of age. If you are under 21, you must not use ph385 or provide any personal information to the platform.
If ph385 becomes aware that personal data has been collected from a person under 21 years of age, the associated account will be closed and the data deleted in line with our standard data handling procedures. If you believe a minor has registered on ph385, please contact support immediately.
ph385 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable requirements, or improvements to how we handle data. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered account holders through in-platform messaging.
Your continued use of ph385 after a Privacy Policy update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically, particularly if you have been away from the platform for some time.
For any questions, concerns, or requests related to this Privacy Policy or the personal data ph385 holds about you, please get in touch through the following channels:
For questions about your account, game rules, or payments, you can also visit our FAQ page or review the Terms and Conditions.
Responsible Gaming – ph385 is for adults aged 21 and above located in the Philippines. All game outcomes are random and no result can be predicted or guaranteed. Set a session budget before you play and use the account controls available to manage your activity. For resources and self-exclusion options, visit our Responsible Gaming page.